Content of the website

The material on this website is provided to you for general information only. You understand and agree that the material does not constitute advice and has been prepared for distribution over the internet, without taking into account your particular needs or objectives. You understand that your use of the material or any site linked from this website is solely at your own risk.

All reasonable care has been taken to ensure that the material is correct and current at the time of publication. Neither the Commissioner for Residential Tenancies (Commissioner) nor the Victorian Department of Justice and Community Safety (the department), which supports this website, make any warranty, either express or implied, concerning the suitability, reliability, availability, timeliness or accuracy of the material or any linked site for any purpose. We recommend that you obtain your own independent advice before acting on any material.

You understand and acknowledge that the internet is not a secure medium and communications to and from this website may be intercepted or altered in transit. To the extent permitted by law, no representation or warranty is made, either express or implied, that this website or any linked site, will be free from anything which may damage any device used to access this website.

We reserve the right to amend, delete, add to, or otherwise revise any information or materials contained on this website at any time on reasonable notice, including these terms of use. It is your responsibility to monitor any such changes. If you do not accept a change made by us, to the extent permitted by law, your only remedy is to immediately cease accessing and using this website.

Visitors are advised that this website may contain images, or references to people who are deceased.

Disclaimer

To the extent permitted by law, the Commissioner, the department, and their employees and agents are not liable (whether based on contract, tort, negligence, strict liability or otherwise) for any direct, indirect, punitive, incidental or consequential damages or any damages whatsoever including, without limitation:

  1. damages for loss of use of data, loss of data, loss of profits, loss of revenue, indirect or consequential loss or damage, incurred by or awarded against you or any other person arising out of or in any way connected with the use or performance of the material, this website or any linked site, and
  2. any cost, loss, liability or expense arising from death, personal injury or damage to property (including damage to your software, hardware or data) resulting directly or indirectly from your access to or use of the material on, this website or any linked site.

Applicable law

This website (excluding any linked sites) is controlled jointly by the Commissioner and the department from offices at 121 and 222 Exhibition Street, Melbourne Victoria. These terms of use and your use of this website are governed by the laws of Victoria, Australia and you consent to the exclusive jurisdiction of the courts of Victoria, Australia.

This website may be accessed throughout Australia and overseas. The Commissioner and the department make no representation that the content of this website complies with the laws (including intellectual property laws) of any country outside Australia. If you access this website from outside Australia, you do so at your own risk and you are responsible for ensuring compliance with all laws in the place where you are located.

Linked sites

The linked sites are not under the control of the Commissioner or the department and neither are responsible for the contents of any linked site. The Commissioner and the department do not endorse any material on a linked site or endorse any associated organisation, product or service.

By accessing a linked site, you agree to any terms of access or use imposed by that linked site. You acknowledge that the department cannot and does not grant any permission, licence or authority to you in respect of the intellectual property rights in a linked site.

Downloadable documents

Where stated on the website, the Commissioner and the department allows you to download particular material from this website. By downloading material from this website, you agree to:

  1. comply with the terms of the department’s Copyright statement . For more information, visit our Copyright page.
  2. on downloading material, conduct such virus scanning and other checks as may be necessary to ensure that the downloaded material will not corrupt or damage your property (including damage to software, hardware or data) or that of any other person, and
  3. if you provide downloaded material to another person, bring to their attention these terms of use (including the Copyright statement) and only provide the downloaded material to the person on the same conditions as those set out in these terms of use.

Privacy

When you access this website, personal information provided by you is collected by us. If you have any questions in relation to the treatment of your personal information or would like access to your personal information, please visit our Privacy page. 

The inclusion of any email addresses on this website is not consent to receiving unsolicited commercial electronic messages or spam.